Updated: 20 April 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about your privacy rights and how the law protects you. We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Quick summary

We only collect what we need to process your order

    • We never sell your personal information
    • Your data is protected and handled securely
    • You can opt out of marketing at any time.

1. Who we are

Karo Manufacturing (Pty) Ltd
3 Platinum Rd, Spartan Ext 16
Kempton Park, 1619, South Africa

Website: https://karo.co.za
Email: Email us
Phone: +27 (11) 392-6803

2. What information we collect and why we collect it

We only collect information needed to serve you better.

a. When you buy or enquire

    • Name and surname
    • Email address
    • Phone number
    • Delivery details.

👉 Why: To process your order, deliver your product and support you if needed.

b. When you browse our website

    • Pages you visit
    • Device and browser type
    • General location (via IP address).

👉 Why: To improve our website and help you find the right product faster.

c. Cookies

We use cookies to:

    • Keep the website working properly
    • Remember your preferences
    • Measure what’s working (e.g. which products people like)

You can disable cookies, but parts of the site may not work as expected.

3. How we use your information

We use your information to:

    • Process and deliver your order
    • Communicate with you about your purchase
    • Provide customer support
    • Improve our products and website
    • Send relevant offers (only if you haven’t opted out).

👉 We do not spam and you can unsubscribe anytime.

4. Who we share your information with

We never sell your data.

We only share information when necessary, such as with:

    • Delivery companies (to get your chair to you)
    • Payment and website service providers
    • Analytics tools (to improve your experience).

All partners are required to keep your data secure.

5. Payments and security

We take security seriously:

    • Your information is handled using secure systems
    • Payments are processed through trusted providers
    • We do not store sensitive payment details unnecessarily.

6. How long we keep your data

We keep your information only as long as needed to:

    • Complete your order
    • Provide support
    • Meet legal and tax requirements.

7. Your rights

You have the right to:

    • Access your personal information
    • Correct or update your details
    • Request deletion
    • Opt out of marketing at any time.

To do this, Email us

8. Children’s privacy

Our website is not intended for children under the age of 13.

9. Third-party links

We link to other websites to improve your browsing experience. We are not responsible for their privacy practices.

10. Updates to this policy

We may update this policy occasionally. The latest version will always be on this page.

11. Contact us

Email: Email us
Website: Contact us
Phone: +27 (11) 392-6803